How long will it take for me to receive my items? Please allow 3-5 business days for your item/items to ship.

Are my items fresh? Yes, all of our products are made fresh in small batches to ensure superior quality.  Your items are packaged and labeled by us.

How are your natural products preserved?
The majority of our product line does not require preservatives. However, we use a combination of Natural antioxidants to maintains the integrity of the oils used in our products.  Lotions are preserved with either a blend of botanical extracts laboratory tested to provide natural antimicrobial activity or with a synthetic preservative used at a rate of less than 1%.

How should I care for my natural products?
Avoid the introduction of water into your bath products.  For best results, store your products in a cool dry location.  Place soaps on a soap dish that provides adequate drainage.  In addition, remove your sugar scrubs from their container with a clean utensil.  These precautions will extend the shelf life of your products tremendously.

Will products melt in shipping?
Body butters, lip balms, and salves may soften during shipping in warmer weather. The quality of the product should not be affected. Upon receiving a product that has been affected by the heat simply place it in the refrigerator for a short time. Some settling may occur in the Whipped Shea Butter Body Icing if the product has melted in transit.

Are products tested on animals? Absolutely Not! Our products are tested on our loyal family and friends.  And believe me they don’t mind getting first dibs on our great products.

Should I use safety precautions when using my products? Please read our product disclaimers.

Do you ship outside of the U.S? No, not at this time

Are your products 100% natural? Most of our products are 100% natural and the remainder are 96-99.9% natural. Preservation is required for our lotion and products which contain water. Without adequate preservation water and oil mixtures are susceptible to bacterial growth over time.

Are your products measured in weight or volume? Products that come in containers are measured in ounces by volume. In most instances the weight of the product exceeds the volume of the product. For instance, sugar scrubs weigh more than 10 ounces but are packaged by volume in 8 ounce jars. Soaps are measured in ounces by weight.

What is your return policy? Due to the nature of our products we are unable to accept returns. Please contact us with product inquiries so that we may be sure that you are satisfied with your purchase.

Do you offer your products wholesale? Yes! Please visit our wholesale section.

Do you do custom orders? Please contact us to discuss the possibility of a custom order. We would be delighted to hear your ideas and happy to make smaller product sizes for special event favors.

How is my personal information handled? Your personal information is protected by our secure check-out process. In addition, under no circumstances will any of your personal information be shared with a third party.